Terms of service
Terms of Service
Last Updated: June 2026
Welcome to . By accessing or using our website, services or placing an order, you agree to comply with and be bound by the following Terms of Service.
Please read these terms carefully before using the website.
1. General Information
Trapleaf is a South African lifestyle and ecommerce platform offering premium cannabis-related lifestyle products and accessories where legally permitted.
By using this website, you confirm that:
- you are at least 18 years old or the legal age required in your jurisdiction
- you understand and accept these Terms of Service
- you will comply with all applicable local laws and regulations
Trapleaf reserves the right to refuse service to anyone at any time for any reason.
2. Product Availability
All products displayed on the website are subject to:
- availability
- stock limitations
- supplier availability
- regional delivery restrictions
Trapleaf reserves the right to:
- modify pricing
- discontinue products
- limit quantities
- update product information at any time without prior notice
Images displayed on the website are for illustrative and branding purposes only and may vary slightly from actual products received.
3. Orders & Payments
By placing an order, you agree that:
- all information provided is accurate and complete
- you are authorised to use the selected payment method
- orders may be reviewed or declined for security or compliance reasons
Trapleaf reserves the right to:
- cancel suspicious orders
- refuse high-risk transactions
- request identity verification where necessary
Orders are only confirmed once payment has been successfully received and processed.
4. Shipping & Delivery
Delivery estimates provided by Trapleaf are guidelines only and may vary due to:
- courier delays
- weather conditions
- high order volumes
- external logistical factors
Trapleaf is not responsible for delivery delays caused by third-party courier providers after dispatch.
Clients are responsible for providing accurate shipping information during checkout.
Please review our Shipping Policy for full delivery information.
5. Returns & Refunds
Due to hygiene, safety and consumable product regulations, certain products cannot be returned once opened or used.
If an issue occurs with your order, clients must contact support within 24 hours of delivery with supporting evidence where applicable.
Trapleaf may offer:
- replacements
- store credit
- refunds
- discount vouchers
at its discretion depending on the situation.
Please review our Returns & Refunds Policy for more information.
6. Responsible Use
Clients agree not to:
- misuse the website
- attempt fraudulent transactions
- interfere with website security
- use Trapleaf services unlawfully
- resell products unlawfully
- violate local laws regarding cannabis-related products
Trapleaf reserves the right to suspend or permanently block accounts involved in suspicious or unlawful activity.
7. Website Content & Intellectual Property
All content on the Trapleaf website, including:
- branding
- logos
- graphics
- website design
- videos
- written content
- product imagery
is the intellectual property of Trapleaf unless otherwise stated.
No content may be copied, reproduced or distributed without prior written permission.
8. Limitation of Liability
Trapleaf shall not be held liable for:
- indirect damages
- incidental damages
- loss of profits
- delivery delays
- website interruptions
- third-party service failures
Clients use the website and services at their own discretion and risk.
9. Privacy
By using Trapleaf, you consent to the collection and use of information in accordance with our Privacy Policy.
Trapleaf aims to protect customer information and maintain secure transactions wherever reasonably possible.
10. Changes to Terms
Trapleaf reserves the right to modify or update these Terms of Service at any time without prior notice.
Continued use of the website following updates constitutes acceptance of the revised terms.
11. Contact Information
For any questions regarding these Terms of Service, please contact: