Legal notice
Contact Information
Trapleaf Support Team is available to assist with:
- orders
- delivery updates
- refunds & returns
- product enquiries
- account assistance
- general support
Customer Support
📧 Email: support@trapleaf.co.za
🌐 Website:
📍 Location: South Africa
Operating Hours
Monday – Saturday
09:00 AM – 09:00 PM (SAST)
Responses may take longer during high-volume periods, weekends or public holidays.
Before Contacting Support
Please include:
- your full name
- order number
- contact number
- detailed description of the issue
Including photos or screenshots where applicable will help us resolve your query faster.
Delivery Support
For delivery-related assistance, please provide:
- your order number
- delivery address
- tracking information (if available)
Business & Collaboration Enquiries
For partnerships, wholesale enquiries or collaborations:
We aim to respond to all enquiries as quickly and professionally as possible.